Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help Center integrated into our Control Panel offers a selection of help articles and regularly asked questions. Aimed towards fixing any common issue that you may chance upon, they are contributed by our support team of skillful techs.

  • Top quality support service

  • How–To Video Clips

  • We have prepared a selection of how–to video tutorials that visually illustrate how to fix a common problem associated with your shared hosting packages account. You’ll find the video lessons in the Help section.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock help desk service and a 60–minute support ticket response time guarantee. Our well–trained tech support engineers will be available to you 24 hours a day to respond to your inquiries and to troubleshoot any issue that you might have. Simply open a helpdesk ticket from the Help section and we’ll respond to you in a flash.

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