• 1 hour ticket response
  • 1 hour ticket response

  • Our team of technical support engineers is focused on supplying prompt answers to all your queries. We will examine your ticket the moment it’s been submitted and will reply back with a solution to the problem within less than 1 hour after the trouble ticket submission. Actually, our average customer support ticket response time is twenty minutes.

  • Top quality support service
  • A Top–Class Client Care Service

  • Our tech support team members have considerable experience in the shared hosting packages world and are qualified enough to offer a prompt solution to your problem. If, however, the situation at hand is not within the competency of a support engineer, the support ticket will be sent to a developer or system administrator for additional investigation.

  • Intuitive help center
  • An Easy–to–Browse Help Center

  • In the Control Panel you’ll find an easy–to–navigate Help section where you can find quick suggestions on how you can use our web hosting services. You can see the answers to your questions in the F.A.Q. archive, find more suggestions in the web hosting account management articles or watch the educational video tutorials.