Website Migration
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Q: Why should I move my web site? What does web site migration include?
A: If your current hosting provider can no longer measure up to the needs of your site, or when you face constant downtime, or if you are forced to wait for hours for the help desk staff to respond to you, it might be a good idea to switch your hosting provider, i.e. to transfer all the files for your sites together with your databases from your current provider to your new provider. At Benznet, we realize that this can often be difficult & time–consuming. That is the reason why we’ll perform all that for you for free!Our skillful technical staff representatives will migrate your website content from your present hosting provider to us. Our techs have got lots of experience with website migration and are able to take care of anything – from an ordinary WordPress–powered weblog or Joomla™–powered web site, to a very complex, custom–built web application.
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Q: How much time will the web site migration process take?
A: We try to accomplish all website migrations as fast as possible. Nevertheless, we do not have a fixed time frame for web site migrations. There are different things that you need to take into consideration – the actual size of your site and the workload of our web site migration team, etc. We constantly try to implement each migration in less than 48 hours. With smaller–sized websites, our staff usually manages to finish in less than 24 hours.
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Q: What info will I have to provide to your Website Migration Department?
A: We’ll require the login information for your current web hosting provider’s Control Panel and the web site’s name (domain name).
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Q: My old web hosting account has sensitive data inside. How can I trust you?
A: Our Privacy Policy is an indivisible part of the contract that we will have with you as a client. We’re devoted to safeguarding the safety of the personal details gathered from the clients. To do this, we use technical security measures to prevent the loss, the abuse, the modification or the unauthorized disclosure of the personal data under our control. The security measures include, but are not limited to: physical, digital and administrative operations to protect and secure the details that we accumulate online. When we request clients to present financial info (such as a debit card number), this info is protected using the SSL (Secure Sockets Layer) encryption method.
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Q: What about downtime? Will my web site be offline?
A: While we move your website, it will be available both in your web hosting account with us and in your account with your former hosting provider. After the transfer is done, we’ll ensure that everything is working properly and that the integrity of your data is not jeopardized prior to notifying you that the migration is completed. Then we will explain to you how to move the domain over to your web hosting account with us and how to update the DNS settings.
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Q: Will my old hosting provider need to provide any info/assistance?
A: No. We will never contact your web hosting provider about anything. They won’t be aware of the web site migration either.
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Q: Which web hosting platforms do you support?
A: Yep. We support all common Linux–powered web hosting platforms. We do not support Windows–powered web hosting platforms, because we do not offer Windows hosting services ourselves.Additionally, we don’t support proprietary web site creation and management tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.